Health & Safety
Review our health and safety protocols for your next Zoo visit!
What to expect when you visit
All guests, including Dallas Zoo Members, must reserve timed tickets and parking online prior to visiting.
Your admission and parking tickets will be scanned at either the parking booth OR at the ticket booths as the Zoo’s entry.
Face coverings are recommended but not required throughout the Zoo for our guests.
At the Zoo
Most of our cafes and walk-up food options are open, and our animal experiences and keeper chats are operating on a regular schedule. However, all of these amenities may operate on a limited schedule or may be closed without advance notice as we continue to navigate staffing challenges.
Daily Keeper Chats | Encounters & Experiences | Dining & Shopping
Health & Safety
The health and safety of our guests, staff, and animals is our top priority.
- You will see signage and markers throughout the park to remind you to follow social distancing guidelines.
- Additional hand sanitizing stations have been installed throughout the Zoo, and staff will rotate through the Zoo to clean high-touch areas like handrails, viewing glass, and door handles throughout the day.
- The Zoo continues to follow the current Centers for Disease Control and Prevention guidelines by asking employees and guests to stay home if they are sick, encouraging respiratory etiquette and hand hygiene, and routinely cleaning all surfaces and public areas.
- If you feel sick before your scheduled reservation, we ask that you not visit the Zoo. If you begin feeling sick while at the Zoo, reach out to our staff so that someone from the on-site medical team may assess and assist you.
Still have questions?
Call us at 469.554.7501 or email Info@DallasZoo.com
Call us at 469.554.7400 or email Members@DallasZoo.com