General Information

The Zoo is open every day except December 25. Hours are 9 a.m. to 5 p.m. during spring and summer and 9 a.m. to 4 p.m. during fall and winter.

We are located at 650 South R.L. Thornton Freeway in Dallas.

Via car: Exit at Marsalis Avenue from Interstate 35E. Our main entrance is located by the tall giraffe statue, on the northbound access road of I-35E.

Via DART: Take the DART (Dallas Area Rapid Transit) RED LINE to the Dallas Zoo Station.

Starting April 1, 2021, ticket prices will range from $8 to $22 based on seasonal attendance at the Zoo. This gives you the freedom to plan your Zoo day around your schedule and budget! Please note that this new ticketing model does NOT mean an overall price increase.

Parking: $10 per car; FREE for Dallas Zoo members. The Zoo accepts cash and credit/debit cards with a matching photo ID.

You may bring your own strollers and wheelchairs, but they also are available to rent. Our costs:

You may use CityPASS to visit Dallas Zoo plus 3 more top Dallas attractions at a 47% savings. Buy your CityPASS online for immediate, paperless delivery to your mobile device. Advanced reservations are not required for CityPASS users. Present your CityPASS tickets at any guest admission booth at either of the Dallas Zoo’s two entrances (main or south) to receive your timed admission ticket.

For the safety of our animals and yours, the Dallas Zoo does not allow pets on the grounds. ADA compliant service animals are permitted.

Guests may bring their own food and drinks, although glass items, alcoholic beverages and single-use disposable straws are not permitted. There are no facilities available for food or cooler storage. We have several restaurants and food and beverage carts on the grounds with a wide selection of healthy, affordable menu items.

Wedding and portrait photography is allowed at the Dallas Zoo. Fees are charged by the hour. People intending to take photos/film/video for commercial purposes at the Dallas Zoo must submit a request in writing to the Dallas Zoo Marketing Department at least two weeks before the date of the intended photo shoot. Contact us at Press@DallasZoo.com for details.

Yes, in every set of restrooms.

The Comfort Station (located in the Guest Services building next to the gift shop) is available for nursing mothers and includes power outlets for pumping mothers.

Family restrooms can be found in ZooNorth in the Wonders of the Wild Amphitheater. An additional family restroom is available in Simmons Safari Base Camp in the Giants of the Savanna.

The Dallas Zoo is pleased to give back to the community by considering all charitable donation requests from qualified 501(c)(3) nonprofit organizations in the North Texas area. It is our policy to donate up to one (1) Family Fun Four-Pack (two adult and two child admission tickets) per year per eligible organization. Behind the scenes tours or blocks of tickets are not donated. Click here and fill out our request form to be considered.