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Privacy Policy

Privacy Policy

Dallas Zoo Information Privacy and Security Statement

Dallas Zoo Privacy And Security Statement

The Dallas Zoo’s website is owned and operated by the Dallas Zoological Society, a 501(c)(3) nonprofit organization. The Dallas Zoological Society has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website:

The Dallas Zoological Society has adopted a set of information management guidelines, which serve as the basis for our customer relationships. We do not sell space to advertisers on this site. These guidelines have been developed with the recognition that Internet technologies are rapidly evolving, and that underlying business models are still not established. Accordingly, guidelines are subject to change. Any such changes will be posted on this page. Your use of our website constitutes your agreement to the terms of this policy. Your continued use of our website after we have modified the policy indicates your agreement to the modified terms.


We collect two types of information about visitors: Personally identifiable information (such as name, address, telephone number, e-mail, address, credit card information if you place an order with us, etc.), which you have voluntarily submitted to us, and Aggregate information (such as information about how many visitors log on to our sites, the pages they access, etc.).

In general, you can visit our web site without telling us who you are or revealing personally identifiable information about yourself. We collect, maintain and use personally identifiable information you have voluntarily submitted to contact you, including via e-mail, to respond to your comments or requests for information or to contact you if needed in the course of processing your order for the services offered over our web site. In addition, we may use personally identifiable information to provide you helpful information to respond to your inquiries. Personally identifiable information or demographics on individual subscribers will not be provided to any third party at any time.

All of our users’ information, not just sensitive information, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. All employees are trained and kept up-to-date on our security and privacy practices. Our employees are notified and reminded regularly about the importance we place on privacy and what they can do to ensure our users’ information is protected. We utilize both online and offline security methods, including firewalls, passwords, and restricted physical access to the places where your information is stored to help protect personally identifiable information.

In addition to the information which users actively provide to the Dallas Zoological Society noted above, the Dallas Zoological Society also collects information about how users interact with website. The Dallas Zoological Society may perform statistical analysis of user behavior in order to measure relative consumer interest in the various areas of our site (for service development purposes). In performance of these statistical analyses, we will not disclose information to third parties in any form other than total site visits and page views.


The Dallas Zoological Society abides by federal law and the guidelines set up by the Federal Trade Commission regarding youth privacy and the Children’s Online Privacy Protection Act (COPPA). Although the website may contain information that may be of interest to children, the website is not directed at children, and we do not knowingly collect or solicit personal information from children under the age 13.

The Dallas Zoological Society does not share subscriber information with advertisers and other partners. We do not release personally identifiable information about any individual subscriber to any third parties. We also do not sell or share e-mail addresses with any third party, advertiser or partners.

Please be aware that, by accessing the website, you acknowledge that our servers are currently located in the State of Texas and that the various communications may necessarily result in the transfer of information across state and international boundaries. By accessing the website and communicating electronically with us, you consent to the processing and transfer of your personal information as set out in this Privacy Policy. By choosing to access the website, you consent to any such transfer, storage, or processing of personal data outside of your state or country.

Cookies may help us in many ways to make your visit to our website more enjoyable and meaningful to you. Cookies are text information files that your web browser places on your computer when you visit a web site. The Dallas Zoological Society may use such “cookie” technology to obtain non-personally identifiable information from you as an online visitor. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. However, some website features and services may not function properly if your cookies are disabled.

The Dallas Zoological Society does not maintain any personally identifiable information online that is not kept in an encrypted file with protected access. Visitors, customers and users are given the option to transmit data through a secure server.

The Dallas Zoological Society is not responsible for the content or the privacy policies of web sites to which it may link, so be sure to read the privacy policies on other websites.

We are committed to working with you to obtain fair and rapid resolution of any complaints or disputes about privacy. Questions regarding our Privacy Principles should be directed to 469.554.7500.