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We’re kindly asking for your patience as we deal with staffing shortages and work through COVID exposure protocols. You may find areas within the Zoo and some amenities closed without advanced notice. Learn more.

Contact Us

African crowned crane posing for camera

Contact Us


Call us –

Send Us Mail –
650 S. R.L. Thornton Freeway
Dallas, TX 75203

Email Us –


general information:

General information questions –

Membership questions –

Online ticket questions –

Group Sales, events, and catering questions – 

Questions about donating to us – 


501(c)3 Nonprofit Organizations

If you’re looking for a charitable donation from the Dallas Zoo:

Submit a Request

Members of the media

To arrange a media visit or interview at the Dallas Zoo, please call a member of the media team:

Kari Streiber, Vice President, Marketing & Communications, 469.554.7425

        Chelsey Norris, Communications Manager, 469.554.7529

For after-hours emergency media inquiries only, please call 214.629.8918. Your call will be returned as soon as possible.

You also may email with a request.