What kind of tree do I have? 

There are many, many resources online to help identify trees. Take a read through the Texas A&M Forest Service or Arbor Day guides to help. If you’re still striking out, send a high-resolution photo to Browse@DallasZoo.com, and we’ll try to help. 

What size of branches will you take? 

Our animals like whole branches usually five to eight feet in length. We feed our animals by giving them the whole branch and letting them tear off leaves and smaller branches for consumption. If we are coming to your property to pick up limbs, we will bring tools to cut branches smaller if needed, so feel free to leave those limbs big! 

How many trimmed branches will you take? 

Sometimes even three or four big branches from a tree will make a great meal. If we are picking up from several locations in a day, we can pick up smaller amounts from a few stops. If you are delivering to us, we’re happy to take even a few decent sized branches. When in doubt, send us an email at Browse@DallasZoo.com.

Will you trim my tree and take the branches? 

Unfortunately, no. We are not licensed tree trimmers and cannot take on the liability for harming your tree or damaging your property.   

I use pesticides (organic or chemical) — will you be able to use my donation? 

We cannot take any trees or plants that have been treated with a pesticide, even an organic one, as it may be harmful to the animals. 

I cut my tree last week and then saw you were looking for branches — it’s available, but dry. Do you want it? 

We are looking for fresh branches with green leaves still on. 

Can I leave browse outside on my curb for the Zoo to pick up? 

Yes you can! But please fill out the form and select the “schedule a pick-up” option to let us know that the browse is available.

Do you pick up browse during the winter months? 

Yes. We collect browse all year round, rain or shine! Our animals still enjoy eating tree limbs and bark when the leaves have fallen off for the winter, however the branches must still be fresh cut! 

Will you take the whole tree/everything I trim? 

We primarily use branches with leafy greens, but we can sometimes use trunks or larger limbs as well. If you’re removing an entire tree, we’re happy to collect as many branches with leaves as we can fit in our vehicle. If you’re nearby, we may be able to make multiple trips. However, we’re not able to remove or dispose of the entire tree and may not be able to take everything you trim.   

Is there somewhere at the Zoo I can drop off my branches? 

We ask that you please always contact us by completing the request form below and wait for written or verbal confirmation before bringing us a delivery. We appreciate your donation and want to make sure we have staff available to unload it. We also can direct you to the nearest and most convenient drop-off location. 

I was told you could not use my tree donation — why? 

The most common reason we cannot accept your donation is because it may be toxic to our animals. Sometimes we cannot accommodate all of the donations available — usually after big storms or around bulk-trash pickup week. Even if we cannot take your donation, we appreciate you thinking of us and encourage you to contact us again in the future about available branches. 

Can I see the animals eat my donated branches? 

It may not be possible for you to see your donation being enjoyed, as hundreds of Dallas Zoo animals enjoy browse in the form of enrichment and/or nutrition items and each one has specific dietary needs and restrictions. Once all donations have been collected and sorted, our zoologists determine which browse fits the needs of each animal. But please know that Zoo staff, and especially the animals, greatly appreciate your donation!