Zoo Openings

GUEST SERVICES REPRESENTATIVE – WOW PATROL (VARIABLE HOUR)

Responsible for ensuring high quality interactions with guests Fridays-Sunday at the Dallas Zoo. Duties will include walking the park and engaging guests in conversation, assisting with directions, communicating daily activity schedules and exhibit / guest amenity locations, and consistently maintain outstanding guest service. The WOW Patrol duties are performed primarily outdoors throughout the entire Zoo.




GUEST ENGAGEMENT MANAGER

The Guest Engagement Manager will be responsible for providing great guest service and ensuring Dallas Zoo representatives (staff, volunteers, and contracted employees) are achieving high service standards on a daily basis. The Guest Engagement Manager will play a key role in training staff, analyzing guest feedback data, and implementing strategies to help create an unsurpassed guest experience that enhances the Zoo’s mission of “Conserving Wildlife and Inspiring a Passion for Nature”. This position reports directly to the Senior Director of Guest Services.




ANIMAL KEEPER II (MAMMALS)

Provides all aspects of animal care for species in area. Participates in operant conditioning programs, exhibit maintenance and improvements. Prepares and conducts educational presentations for visitors.




EDUCATION INSTRUCTOR (EARLY CHILDHOOD)

This position is responsible for teaching a variety of education programs at the Dallas Zoo and Children’s Aquarium at Fair Park. Instructors are expected to operate according to program standards and support the achievement of departmental outcomes. The Education Department has identified four key audiences: early childhood, youth, families, and educators. Each Instructor is intended to primarily focus on a particular audience; however, this position is expected to fill in with all audiences as needed.

This is a non-benefited, part-time position. Education Instructors can work up to 29 hours per week as scheduled and assigned. Schedule varies by program.




CHILDREN’S ZOO SPECIALIST I (FULL-TIME)

Lacerte Family Children’s Zoo is focused on developing empathy for nature and wildlife through interactive programming for children and families. The area’s programming is delivered throughout the day requiring extensive contact with guests. Children’s Zoo Specialists are both interpreters and animal care specialists. This position is responsible for the animal husbandry and care of domestic and exotic animals used for programming, contact and exhibit. Children’s Zoo Specialists develop and deliver interpretive presentations and activities for contact yards, interactive aviary, nature-based play and learning facilities as well as deliver keeper chats. This position also assists in mentoring the area’s youth volunteers and interns.




BUILDING MAINTENANCE TRADES HELPER

This is an entry level position in Building Maintenance assisting skilled trade worker’s involving the maintenance, repair and new construction within the confines of the Dallas Zoo and the Children’s Aquarium at Fair Park.




GRAPHICS DESIGNER

Responsible for design, fabrication and installation of a variety of signs and informational/educational graphics throughout the Dallas Zoo and The Children’s Aquarium at Fair Park.




IRRIGATOR TECHNICIAN

Responsible for installing, maintaining and repairing any and all irrigation systems, misting systems, DCA’s & RPZ’s. Supervises and coordinates work with the Irrigation Technician.




NIGHT KEEPER (ANIMAL KEEPER II)

This position contributes to the success of the Dallas Zoo by providing experienced care for animals and related work of maintaining buildings, grounds, and animals in assigned areas under direction of area supervisors and managers. This is a full-time position with regular working hours from 1PM – 10PM according to work schedule.




LANDSCAPE SPECIALIST

To provide care and maintenance of Dallas Zoo landscape areas. Performs all aspects of labor related to landscape maintenance and construction to include but not limited to the following: operation of all types of landscape maintenance equipment such as blowers, mowers, weed-eaters, edgers, tillers, aerators, chain saws, skidsteer, forklift and small vehicles; trimming of perennial plants, shrubs and trees; removal of trimmings, leaves and other landscape debris for proper disposal or recycling; preparation and planting of new landscape areas and perennial/seasonal color beds; installation of new landscapes.




OUTREACH SPECIALIST I

The Animal Outreach Department provides exciting animal programs to the community including local schools, churches, civic groups, and community events. It also serves as an animal resource for various Zoo activities, both on and off site, including Education Department programs, media appearances, and Special Event functions.




MEMBERSHIP REPRESENTATIVE (PART-TIME SEASONAL)

The Membership Representative position serves as the primary point of contact for membership starting with the point of sale.




ANIMAL KEEPER II – ELEPHANTS

Provides all aspects of animal care for species in the area. Participates in operant conditioning training and husbandry programs, animal enrichment, and exhibit maintenance and improvements. Prepares and conducts educational presentation and tours for zoo guests. Leads projects as assigned and provides training guidance to
Keeper I’s.




EDUCATION SUPERVISOR– EDUCATOR PROFESSIONAL DEVELOPMENT

This position is responsible for working with the Director of Education and education staff to guide the creative and strategic direction and to provide leadership and quality management for programs at the Dallas Zoo designed to engage professional educators. Develop, coordinate, implement and evaluate outcome-oriented programs and activities for teacher-learners. The purposes of the professional educator program are to support teachers in their science training and to train and support a network of local educators who value the Zoo as a rich resource for science education. This position is the primary staff member responsible for coordinating teacher workshops/institutes, classes, Science Day and other programs for an audience of professional educators. This position will typically/often work Tuesday through Saturday.




GUEST SERVICES REPRESENTATIVES (TEMP POSITIONS)

This temporary position is responsible for processing sales quickly, efficiently and accurately while maintaining outstanding customer service.