Zoo Openings

INTERPRETIVE ANIMAL SPECIALIST I (PART-TIME)

This position is responsible for training and presenting wildlife programming in the Wilds of Africa and Savanna regions of the zoo, including the Wild Encounters Stage, Simmons Safari Base Camp, and the zoo’s Monorail Train. It also serves as an animal resource for various zoo activities, including the Education Department’s programs and special event functions. This job encourages and facilitates a strong team, work ethic and positive attitude in the work environment at all times. The Interpretive Specialist I will work with a team of trainers to ensure that animals are utilized safely and appropriately to provide fun and engaging wildlife presentations that convey the Dallas Zoo’s Mission of Conserving Wildlife and Inspiring a Passion for Nature.




EDUCATION INSTRUCTOR – PART TIME

This position is responsible for teaching a variety of education programs at the Dallas Zoo and Children’s Aquarium at Fair Park. Instructors are expected to operate according to program standards and support the achievement of departmental outcomes. The Education Department has identified four key audiences: early childhood, youth, families, and educators. Each Instructor is intended to primarily focus on a particular audience; however, this position is expected to fill in with all audiences as needed.

This is a non-benefited, part-time position. Education Instructors can work up to 29 hours per week as scheduled and assigned. Schedule varies by program.




PAINTER

This position functions as a painter and performs skilled work involving the maintenance, repair and new construction within the confines of the Dallas Zoo and the Children’s Aquarium at Fair Park.




GUEST SERVICES REPRESENTATIVES (TEMP POSITIONS)

This temporary position is responsible for processing sales quickly, efficiently and accurately while maintaining outstanding customer service.




GUEST SERVICES CUSTODIAL LEAD (FULL TIME)

Leads team that performs grounds, buildings, guest service and other multi skilled custodial work including trash cleanup and recycling. Responsible for ensuring high quality cleanliness standards in guest areas. Engage in guest interactions, including impromptu conversations, communicating efficiently and correctly while maintaining outstanding customer service. Duties are performed outdoors.




RESERVATION ASSISTANT – PART TIME

This position is responsible for administration of department programs including processing and confirming program reservations, invoicing, accounts receivable, client and program database maintenance, verbal and written customer communication, daily and weekly reporting, post program surveys, and other duties as assigned. The average weekly hours for this position is 29 hours/week.




POOL MECHANIC

Provide great water quality testing and maintenance/repairs of 30 plus public displays and animal exhibit water features.




MEMBER SERVICES SUPERVISOR

The Dallas Zoo has more than 20,000 member households supporting our mission, “Conserving Wildlife and Inspiring a Passion for Nature.” The Member Services Supervisor oversees the operation of the Member Services booth. The selected candidate will train, schedule, and supervise front-line membership representatives and sales staff. They will model excellent service standards while serving as an “expert” on the Zoo and its membership program. Additional responsibilities include assisting with special events and coordinating member outreach and benefit fulfillment. Weekend work will be required. This position reports to the Director of Membership.




GUEST SERVICES CUSTODIAL REP. (FULL TIME)

Performs grounds, buildings, guest service and other multi skilled custodial work including trash cleanup and recycling. Responsible for ensuring high quality cleanliness standards in guest areas. Custodians frequently engage in guest interactions, including impromptu conversations, communicating efficiently and correctly while maintaining outstanding customer service. Duties are performed outdoors.




Equipment Maintenance Mechanic

Performs preventive maintenance and repairs on motorized equipment, vehicles powered by gas, diesel engines and electric motors. Assists other employees as needed.




WILDLIFE SHOW SPECIALIST I (Full-Time)

This position is responsible for training and presenting wildlife programming at the Dallas Zoo’s Wildlife Amphitheater. Encourages and facilitates a strong team, work ethic and positive attitude in the work environment at all times. The Animal Keeper I (Wildlife Show Trainer) will work with a team of Trainers to ensure that animals are utilized safely and appropriately to provide fun and engaging wildlife presentations that convey the Dallas Zoo’s Mission of Conserving Wildlife and Inspiring a Passion for Nature.




GUEST SERVICES CUSTODIAL MANAGER (FULL TIME)

This manager is responsible for providing great guest service and ensuring Dallas Zoo guest facilities and amenities are clean and welcoming to our guests. A wide variety of guest service related duties are performed including shift supervision for custodians and other Guest Services staff members, opening/closing attractions, and relief manager coverage. Implementing strategies to help the Zoo become more sustainable, creating an unsurpassed guest experiences and cultivating a work force to achieve success including high cleanliness standards are expected from this position. This position reports directly to the Senior Director of Guest Services. Duties are performed both indoors and outdoors.




EDUCATION SUPERVISOR– EDUCATOR PROFESSIONAL DEVELOPMENT

This position is responsible for working with the Director of Education and education staff to guide the creative and strategic direction and to provide leadership and quality management for programs at the Dallas Zoo designed to engage professional educators. Develop, coordinate, implement and evaluate outcome-oriented programs and activities for teacher-learners. The purposes of the professional educator program are to support teachers in their science training and to train and support a network of local educators who value the Zoo as a rich resource for science education. This position is the primary staff member responsible for coordinating teacher workshops/institutes, classes, Science Day and other programs for an audience of professional educators. This position will typically/often work Tuesday through Saturday.




NUTRITION KEEPER I

Prepares and delivers diets for all animals at Dallas Zoo. Receives and stores food items delivered to Animal Nutrition Center.




GUEST SERVICES REPRESENTATIVE – WOW PATROL (VARIABLE HOUR)

Responsible for ensuring high quality interactions with guests Fridays-Sunday at the Dallas Zoo. Duties will include walking the park and engaging guests in conversation, assisting with directions, communicating daily activity schedules and exhibit / guest amenity locations, and consistently maintain outstanding guest service. The WOW Patrol duties are performed primarily outdoors throughout the entire Zoo.




GUEST ENGAGEMENT MANAGER

The Guest Engagement Manager will be responsible for providing great guest service and ensuring Dallas Zoo representatives (staff, volunteers, and contracted employees) are achieving high service standards on a daily basis. The Guest Engagement Manager will play a key role in training staff, analyzing guest feedback data, and implementing strategies to help create an unsurpassed guest experience that enhances the Zoo’s mission of “Conserving Wildlife and Inspiring a Passion for Nature”. This position reports directly to the Senior Director of Guest Services.




ANIMAL KEEPER II (MAMMALS)

Provides all aspects of animal care for species in area. Participates in operant conditioning programs, exhibit maintenance and improvements. Prepares and conducts educational presentations for visitors.




CHILDREN’S ZOO SPECIALIST I (FULL-TIME)

Lacerte Family Children’s Zoo is focused on developing empathy for nature and wildlife through interactive programming for children and families. The area’s programming is delivered throughout the day requiring extensive contact with guests. Children’s Zoo Specialists are both interpreters and animal care specialists. This position is responsible for the animal husbandry and care of domestic and exotic animals used for programming, contact and exhibit. Children’s Zoo Specialists develop and deliver interpretive presentations and activities for contact yards, interactive aviary, nature-based play and learning facilities as well as deliver keeper chats. This position also assists in mentoring the area’s youth volunteers and interns.




BUILDING MAINTENANCE TRADES HELPER

This is an entry level position in Building Maintenance assisting skilled trade worker’s involving the maintenance, repair and new construction within the confines of the Dallas Zoo and the Children’s Aquarium at Fair Park.




ANIMAL KEEPER II – ELEPHANTS

Provides all aspects of animal care for species in the area. Participates in operant conditioning training and husbandry programs, animal enrichment, and exhibit maintenance and improvements. Prepares and conducts educational presentation and tours for zoo guests. Leads projects as assigned and provides training guidance to
Keeper I’s.