Zoo Openings

Zoo Openings

Education Supervisor – Family/Intergenerational Learning
Jun 7, 2016


This position is responsible for working with the Director of Education and Education staff to guide the creative and strategic direction for and to provide leadership and quality management of programs designed to engage intergenerational audiences at the Dallas Zoo and Children’s Aquarium at Fair Park. Develop, coordinate, implement and evaluate outcome-oriented programs and activities for family learners. This position will typically/often work Tuesday through Saturday, including after-hours programs on Fridays and Saturdays.



  • Develop, implement, and update new and existing curriculum and programs, including pop-up or participatory activities, for families and intergenerational units in coordination with the Director of Education. Coordinate and instruct overnights, night hikes, Frog Club, and other family programs. Coordinate program logistics including resource planning, scheduling, and ongoing communication to participants and internal sections. Support other Zoo education programs as needed, including camps, academic programs, educator professional development, and special events. Work with other Education Specialists to develop content for education events including Science Day and Homeschool Day; lead the development of Homeschool Day curriculum. Handle designated program animals as needed for various presentations.
  • Collaborate with Director of Education and Education Specialists to establish program priorities and measurable outcomes for Dallas Zoo family/intergenerational learning. Ensure that family/intergenerational learning goals are integrated with and support broader divisional and institutional goals. Promote an environment of continual learning and program advancement. Coordinate and conduct evaluation and measurement to validate program efficacy. Adjust program goals and implementation as needed to achieve strategic outcomes.
  • Collaborate with Education Department and others to engage audiences of lifelong learners. Develop or assist with development of adult programming as needed.
  • Supervise and manage part-time staff including assigning programs, meetings, staff development, approving hours, evaluating instructors, assigning projects, monitoring work and other supervisory duties. Recommend hiring and conduct training of part-time instructors.  Ensure high quality programs through measurement, assessment, monitoring and adjustment of programs and instructors. Serve as primary back-up for part-time instructors.
  • Develop and coordinate activities for community events to promote Zoo education program offerings. Develop and coordinate educational activities to enhance Zoo events such as Safari Nights, Halloween Nights, and Wildlife Weekends. Work closely with internal departments on such events.
  • Assist Education Administration Supervisor and others in developing marketing and promotional materials that highlight family/intergenerational programs to the community and help to ensure program success. Represent the Dallas Zoo at community events to promote education program offerings.
  • Work with Education Director to explore potential partnerships with other organizations in the community which serve family/intergenerational audiences; such partnerships would strategically focus on key audience segments and seek to achieve the intended outcomes of Dallas Zoo Education programs while supporting the goals of the partner organization. Develop curriculum and materials to create high quality partnership programs.
  • Maintain and organize program supplies and materials.
  • Interact with the public and co-workers in a positive manner.
  • Participate in Zoo-wide special events as assigned by Director of Education.
  • Other duties as assigned.



  • Bachelor’s Degree in education, science, zoology, or related field required.
  • At least one year of experience working in a non-formal education setting (zoo, aquarium, museum, nature center, etc.), delivering and/or developing programs with an emphasis in multiple age groups required.
  • Experience with family programming preferred.
  • One year in a supervisory or leadership role desired.
  • Strong supervisory skills.  Demonstrated ability to promote good morale and productivity in the workplace.  Proven ability to train and direct the work of interns, seasonal employees, volunteers and/or full-time staff.  Must be able to serve in a leadership role in directing the management and operations within assigned area, and ensure short-term goals are developed and achieved.  Demonstrated capacity to guide the professional development of co-workers.
  • Demonstrated engagement in professional development and continual expansion of job knowledge.
  • Experience handling live animals in an educational setting preferred. Must be able to work with live animals safely.
  • Good communication and interpersonal skills.  The ability to interact in a courteous and professional manner.  Must be able to maintain good working relationships with staff at all levels, internal and external to Education Department.  Must be able to communicate effectively and promptly with co-workers, managers, and guests following appropriate communication channels.
  • Must be capable of dealing with emergencies or stressful situations calmly and efficiently.  Demonstrated leadership in emergency situations.
  • Good decision-making skills.  Ability to integrate and apply knowledge and prior experiences to affect or implement changes and make sound independent judgments where appropriate.
  • Good problem-solving skills.  Must be able to identify problems and utilize appropriate information to develop solutions.  Must possess a track record of demonstrating initiative in analyzing and solving problems, and recommending ideas and viable suggestions to improve operations.  Demonstrated record of making recommendations and suggestions that are well thought-out and researched.
  • Good time management skills.  Must demonstrate flexibility, creativity, and responsibility in use of time.
  • Must be able to work evenings and weekends.
  • Must have knowledge of basic Microsoft applications (Word, Excel, PowerPoint).
  • Must have strong organizational skills.
  • Must be flexible and willing to assist with a variety of teaching and administrative duties.
  • Must be able to stand for long periods of time and walk long distances.
  • Must be able to work outside.
  • Must be able to lift and carry up to 50 pounds.
  • Must have a valid driver’s license.


Additional Information

The Dallas Zoo Education Department is a vital part of the Conservation & Education Division, along with the Lacerte Family Children’s Zoo, the Conservation Science Department, and the Volunteer Services Department.  The Dallas Zoo’s mission is “Inspiring passion for nature and wildlife conservation.”  In support of this mission, the intended outcomes established by the Education Department are that participants in our programs will understand their connection with nature, adopt behaviors on behalf of the environment, and be inspired to care for wildlife and wild places.  Additionally, the Dallas Zoo Education Department has established program standards which apply to each program developed and delivered by the department.  These standards are: learners are actively involved; programs utilize our living animal collection; they create an environment that fosters positive connections with nature; they are science-based and they are conservation-oriented. A goal of the division is to create pathways among our programs in order to develop and sustain relationships with our participants so that they are engaged and empowered to act on behalf of wildlife conservation.


How to apply

Apply online: You may download an application or e-mail a resume with cover letter tozoojobs@DallasZoo.com. Be sure to place the job code of the position for which you are applying in the subject line. Job codes are on the individual job listings.

Apply by mail: Download and mail a completed application or resume with cover letter to: Dallas Zoo Management, Inc. Attn: Human Resources 650 S. R.L. Thornton Frwy Dallas, TX 75203

Apply by fax: Download and Fax a completed application or resume with cover letter, Attn: Human Resources at 469.554.7388.

Apply in person: You may complete and turn in an application or drop off a resume with cover letter, Attn: Human Resources.

Please note: All applicants desiring to be considered for more than one posted position must apply for each position separately.

Due to the heavy volume of applicants, only those selected for interviews and/or further screening will be contacted.

Successful candidates must pass pre-employment drug screening, background check and TB test.

Join the Dallas Zoo Management, Inc. community to experience a unique, challenging and rewarding career. If you are interested, please email your resume and cover letter to ZooJobs@DallasZoo.com. All applicants MUST place job code EDSP-FIL in the subject line to be considered.